Refund Policy
We want you to be completely satisfied with your purchase. If you are not, our refund policy is designed to make returns simple and straightforward.
Return Window
You have 60 days from the delivery date to initiate a return. Items must be unused, in their original condition, and in the original packaging whenever possible.
Free Returns
Return shipping is free. We provide a prepaid return label upon request — no cost to you.
Refund Processing
Once your return is received and inspected, refunds are processed within 5–10 business days. Refunds will be issued to the original payment method.
Non-Returnable Items
- Gift cards
- Items marked as final sale
How to Initiate a Return
Email support@simplemodernbottle.com with your order number and reason for return. Our team will provide a prepaid return label and instructions.
Late or Missing Refunds
If you have not received your refund within 10 business days of our processing confirmation, please check with your bank or credit card provider first. If the issue persists, contact us at support@simplemodernbottle.com.
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