Customer Service Policy
At Simple Modern Outlet, customer satisfaction is our priority. This policy outlines the standards of service you can expect from our team.
Support Channels
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Email: support@simplemodernbottle.com (primary channel)
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Response Time: Within 1–2 business days
Order Assistance
Our team can assist with order modifications, cancellations (before dispatch), tracking inquiries, and product questions.
Product Authenticity
As an authorized reseller, we stand behind the quality of every item. All products are sourced through legitimate supply channels and offered at outlet pricing.
Pricing & Promotions
All prices on simplemodernbottle.com are listed in USD. Promotions and discounts are applied at checkout unless otherwise stated.
Limitations
- We do not offer price matching against other retailers.
- Outlet pricing is final and cannot be adjusted after an order is placed.
Feedback
We welcome your feedback. Email us at support@simplemodernbottle.com — every message is read and reviewed.
Domain: simplemodernbottle.com